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Recent CMS Ruling – Agent Call Recordings


June 24, 2022 10:00 am - 12:00 pm

Event Description

Please join Mike Smith and Josh Slattery on for a discussion on the recent CMS ruling requiring agents to record all calls with beneficiaries in their entirety, including the sales and enrollment process. Get a walk through of the new CMS guidelines and hear about the tools coming available to help TBI agents remain compliant. The new guidelines will impact the way agents operate this coming AEP. You will want to be aware and understand how to obtain the tools to operate compliantly.

Event Details

June 24, 2022 10:00 am - 12:00 pm

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