Webmaster and Junior PHP Developer

Department: Marketing / Technology / Product
Reports To: Head of Marketing & Technology

Position Summary

Maintain and improve websites, landing pages, digital forms, PHP-based applications and answer digital technology inquiries for The Brokerage Inc., an insurance field marketing organization. Combine practical website administration, junior backend development, and responsive technical support for agents and internal teams.

Insurance experience is not required. The organization will provide opportunities to learn its products, agent workflows, and terminology. We value technical foundations, AI curiosity, initiative, adaptability, and a genuine desire to grow.
This is a fast-paced, rapidly growing organization; the role requires comfort with shifting priorities, frequent requests, and learning new systems.

Key Responsibilities

Website Operations

Update company sites, landing pages, content, disclosures, documents, and agent resources.
Monitor uptime, broken links, forms, usability, performance, backups, and routine CMS maintenance.
Coordinate approved website changes with Marketing, Product, and Operations.

PHP and Backend Development

Support PHP code, MySQL databases, forms, user accounts, APIs, and integrations.
Troubleshoot backend issues, document fixes, and follow version-control and deployment practices.
Use HTML, CSS, and JavaScript to maintain responsive front-end pages and interfaces.

Phone and Frontline Digital Technical Support

Answer incoming calls from agents with technical questions and from local staff needing assistance (not IT).
Diagnose website, portal, login, form, and workflow issues while guiding callers clearly and professionally.
Log, prioritize, resolve, or escalate tickets and follow through until the user receives an appropriate response.
Communicate patiently and confidently with users of varying technical skill levels.

Marketing Technology and Integrations

Support lead-capture forms, CRM routing, campaign landing pages, analytics tags, and tracking integrations.
Test submissions and conversions to verify that marketing and agent-facing workflows function properly.

AI and Continuous Improvement

Use approved AI tools to assist with coding, debugging, testing, documentation, and automation.
Critically review and test AI-generated code; protect credentials and confidential agent/customer information.
Proactively learn new tools and identify ways to simplify repetitive work.

Security and Quality Assurance

Help maintain SSL, DNS, hosting settings, access controls, updates, and basic security practices.
Test changes before deployment and escalate suspected security incidents promptly.

Required Qualifications

Foundational hands-on knowledge of PHP, HTML, CSS, basic JavaScript, and relational databases such as MySQL.
Familiarity with a CMS such as WordPress and basic website hosting, domains, DNS, and SSL.
Comfort answering phones, communicating with agents and coworkers, and troubleshooting issues in real time.
Able to juggle requests and priorities in a fast-paced, rapidly growing, in-office environment.
AI-curious, coachable, detail-oriented, resourceful, and eager to develop technical and business skills.
No insurance industry experience required.

Preferred Qualifications

Internship, coursework, boot camp, freelance projects, or early professional development experience.
Experience with Git, REST APIs, JSON, Google Analytics, Tag Manager, CRM systems, or marketing automation.
Basic familiarity with security practices, SEO, and AI-assisted coding tools.

Measures of Success

Timely, accurate website updates and reliable forms, integrations, and lead routing.
Helpful and professional phone support; issues documented and escalated appropriately.
Growing independence, improved documentation, fewer recurring technical issues, and thoughtful use of AI.

Career Growth

Advancement depends on demonstrated technical capability, ownership, communication, business understanding, and continuous learning.

Job Type: Full Time

Job Location: Flower Mound