Careers

Explore job opportunities at The Brokerage Inc.


Job Title: Contact Center Sales Agent

Location:
Flower Mound, Texas

Job Type:
Full-Time

About Us:
The Brokerage Inc. is a leading marketing organization in the health and life insurance market. A local company for more than 40 years, The Brokerage Inc has a full range of products and services for health and life agents and agencies nationwide. By striving to make it easy for agents and agencies to contract, train, and sell insurance products, The Brokerage Inc. is one of the leaders in the Medicare market nationwide and is ranked among the top national marketing organizations in the nation.

We’re looking for individuals that want to make an impact in a growing family-owned organization dedicated to providing best in class service and support to agents and agency partners.

Job Summary: In-house Contact Center Sales Agent will perform duties within The Brokerage Inc.’s call center related to but not limited to, outbound consumer lead generation and sales, outbound event scheduling, and inbound calls for consumer marketing activities. 

Responsibilities:

  • Make and/or receive large amounts of outbound and/or inbound calls in a timely manner 
  • Follow call center “scripts” when handling different topics
  • Generate consumer leads for insurance agents through outbound and inbound campaigns
  • Present and sell insurance policies
  • Use internal systems such as Five9 and CRM to document customer interactions, track progress, and manage campaigns.
  • Understand and strive to meet or exceed call center metrics and goals while providing excellent and consistent campaign performance
  • Take part in training and other learning opportunities to expand knowledge of company and position
  • Perform other related projects and duties assigned

Qualifications:

  • Be a licensed Health and Life Insurance Agent
  • Previous Medicare/Life insurance sales experience preferred
  • Knowledge of Life and Health insurance products preferred
  • Previous call center or sales experience preferred
  • Bi-Lingual (Spanish & English) preferred – not required
  • High School Diploma or equivalent
  • Be able to work evenings & weekends as needed

Apply Here:

Job Application