How to Use Humana Vantage

Humana Vantage is a powerful agent portal that puts all of your tools in one place.

It provides access to items such as:

Quote and enroll systems
Doctor and pharmacy lookup tool
Rx Calculator
Commission information
Contracting processes
Marketing and sales materials
Education and training

Please note this uses images from a PC. The view on a tablet or phone will look different, although the functionality should still be there.

If you have not received a Writing Number, many of these features will not be visible to you. Once you have completed certifications and received your Writing Number, the site will be available.

Start here

Click the green Sign In tile on the top right-hand corner of the page.

Click on Vantage under the green For Your Retail Business tile.

The Humana Vantage home page as shown below is comprised of several Card Tabs.

Notifications, Secure Mail, Contact Info, and the Help Center can be found at the top right-hand corner of the page (see the red arrow above).

If you have Notifications, you will see those in the green bell icon.

If you have Secure Mail, you will see those in the green envelope icon.

The Contact Us tile is an especially helpful tool.

The Help tile provides access to the Business Center and frequently asked questions.

Licensing, Certification & Contracts

Agents can use Vantage to check their license(s) status, appointment, and certifications status.

They can also access certifications by clicking on the Get Certified/Recertify Tile.

Education

MarketPoint University is where you will be able to access Certifications and Courses, the Events Calendar, and Completed Training.

Sales & Marketing

Access hundreds of pre-approved, customizable marketing materials through the Marketing Resource Center (MRC).

Marketing Resource Center

Your place for new pre-approved, customizable marketing materials to help you connect with your prospects.

Humana Ignite

Ignite is a hub for the Humana content you need to get ready for AEP.

Reach Rewards

Sign up to earn rewards points including money to spend in the MRC, pre-payment of recertification costs, concierge access to Humana’s customer service team, and a bunch of other rewards!

Service Inquiries

Commissions

Quote & Enroll

Fastapp – a great tool to enroll members in a Medicare Supplement online!

Enrollment Hub – a streamlined paperless application that allows agents to complete Humana and CarePlus applications for both Connected and Offline Enrollments.

Digital Marketing Materials – emails prospects custom marketing materials for up to three plan options.

Application Status – enter the zip code associated with your applicant’s primary residential address.

Scope of Appointment – required for all one-on-on MA/MAPD/PDP sales appointments, this includes appointments completed over the phone and virtually.

Upload Paper Applications – simply add the member’s name and upload here.

DSNP Eligibility – Dual Special Needs Plan eligibility verification tool does not validate agent licensing.

Individual Customer Number Grid – shows a list of all plans (guides) and includes service areas, markets, premiums, etc.

Member Care Assessment (MCA) – take the mandatory MarketPoint University training in order to assess your member’s needs with the optional MCA Survey. You’ll be eligible to earn a $50 payment for each one you complete.

Blank Verification of Chronic Condition (VCC) Form – for members to qualify for this Special Needs Plan, member diagnosis of the qualifying condition(s) must be verified by a physician or physician’s office.